FAQs
Got questions? We've got answers. If you can't find what you're looking for, feel free to contact us.
General
What comes in the DIY kit?
Do the kits include live plants?
Are the containers glass or plastic?
Can I customise what goes into my kit?
Usage & Care
Is the kit suitable for beginners?
How long will my terrarium last?
Can children use the kit?
Shipping & Delivery
Where do you ship to?
How long does delivery take?
What if my kit arrives damaged?
Orders & Payments
Do you offer bulk or corporate orders?
What payment methods do you accept?
Can I include a gift message?